Knowledgebase: Invoicing
I've received an invoice for a domain renewal, but I want to cancel it. What do I do?
Posted by Kim Syvänen, Last modified by Kim Syvänen on 2016-10-06 | 15:20


The renewal of the domain is complete so you can’t cancel the domain for this period. The renewal has been carried out according to our general terms and agreements. The invoice has to be paid.

However, you can cancel the renewal for the next period so it will be cancelled and not renewed after the new expiration date.


Cancellation of domain names:

1. Logon to your account

2. Follow the instructions below:

  a. Choose domains at your left side.

  b. Choose the domain you wish to cancel, and slide the switch to cancel.

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