Knowledgebase: Support
The e-mail address on our account is incorrect and I cannot access my account. How can I change that e-mail address?
Posted by Kim Syvänen, Last modified by Kim Syvänen on 2016-10-06 | 15:17


An authorized signatory or CEO from the company which owns the account will need to fill in and sign a document sent by us.

If the account is owned by a private person then that person has to sign.

In order to request this document, you will have to send an email to

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