Knowledgebase: Support
Why can't I logon to my account?
Posted by Kim Syvänen, Last modified by Kim Syvänen on 2016-10-06 | 15:19


Here are three common mistakes when the logon fails. Please see if they help you.

- If you have tried to logon using your email address, please login with the username that you have received in the password reset email.

- Please try changing browser (for example, from chrome to explorer) so the old information isn't stuck in the memory.

- Customers that has an agent that is administrating their domain names doesn't have an account. All questions and updates should be sent to the agent.

If it still doesn't work please contact

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